Vodacom Citizen Engagement utilizes IoT technology to facilitate seamless communication between local government entities and citizens, aiming to enhance service delivery and community engagement through digital channels. The service enables citizens to log service requests and track their progress, offering mobile device support, secure data storage, and a personalized user experience. Local governments and their constituents can benefit from improved communication, streamlined service delivery, increased accountability, and enhanced transparency.  

Citizen Engagement Benefits

The Key Benefits of Citizen Engagement

  • 01
    Service delivery

    Enable citizens to log a service delivery incident and follow up on the progress.

  • 02
    Check status

    Monitor service delivery anywhere, anytime and on any device.

  • 03
    On-the-go convenience

    Use mobile devices to improve service delivery.

Vodacom Citizen Engagement Features

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Designed to streamline engagement and delivery to citizens.

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Your data is kept safe, secure and is always readily available.

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Top-class operational support provided by our skilled team.

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Best-in-class and personalised user experience.

GET IN TOUCH

To get connected

To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.

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